OUR PHILOSOPHY
High Quality
Customer Service
Fast and Efficient Delivery
Honest Advice
High Quality Customer Service
Your experience is paramount to us and customer service will always be of the highest quality. All emails will be answered the same day. If you experience problems with this site or your ordered items, Vaperella will review your query and offer a solution as soon as reasonably possible.
Fast and Efficient Delivery
All stock ordered before 11am Monday to Friday will be posted by 1st Class Royal Mail the same day.
Saturday-Sunday orders will be posted Monday. Postage costs vary depending on weight and size of item, this cost will be displayed at checkout.
If you are in the local area of Dursley, collection can be made by prior agreement.
Honest Advice
Whether you have questions on flavours or equipment, here at Vaperella we will endeavour to supply you with honest advice.